Skip to content
Grave Digger

FAQ’s

SCHEDULE & TICKETS

Events are listed in the Tickets page. You can locate a show in your area and purchase tickets. You can also contact your local ticket agency (e.g. Ticketmaster.com or Tickets.com) or their outlets, or visit the venue’s box office.

In most arenas, children under 2 are admitted free provided they sit on a parent or guardian’s lap. Children age 2 and up will require a ticket for all events. Public event laws may vary nationwide and from county to county, and some arenas may require all patrons, regardless of age, to have a ticket. Please contact your local arena to confirm their specific policy.

Group tickets are available in select markets. Check availability by going to our Tickets page to find the show happening near you and look for the “Group Sales” section for details on who to contact.

Visit https://www.monsterjam.com/en-AU/tickets to see if any of the shows are coming to a city nearby. New cities and dates are being added all the time so be sure to continue to check for updates!

We try our best to perform in as many cities as possible over the course of any given year, and we vary our tour routes from time to time. Unfortunately, changes in routing sometimes make it impossible to get to cities in which we have previously played. For the most up-to-date schedule information, use the “Purchase Tickets” search function. Please note that this site displays confirmed performance dates only — new cities are being added to our show schedules on a regular basis.

GENERAL FAQ

 

We suggest you dress comfortably. Practical shoes are recommended to safely navigate the layout and steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. Our events are a casual, family-oriented experience. Clothing which, by nature, exposes excessive portions of the body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.

 

Inappropriate Attire

Feld Entertainment and its affiliates reserve the right to deny admission to or remove any person wearing attire that is considered inappropriate or attire that could detract from the experience of other guests. Attire that is not appropriate and which may result in refusal of admittance includes but is not limited to:

  • Costumes and costume masks, which may not be worn by Guests 14 years of age or older
  • Clothing with objectionable material, including obscene language or graphics
  • Excessively torn clothing
  • As stated above, clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
  • Clothing that touches or drags on the ground
  • Obscene or profanity tattoos

Sign up to be a Preferred Customer by selecting  Sign Up from the menu. There is no cost to register.

Please contact your local arena or stadium’s Customer Relations team regarding their policies. Our shows follow their guidelines regarding items allowed into the complex. If they, by chance, direct you back to us, please review their policies online or ask them about the items in question.

Still cameras are permitted at Feld Entertainment events, provided that they are non-professional cameras (lenses shorter than six inches) and the photos are intended for personal use only. No video cameras of any kind are allowed in the venue. Camera policies are different from venue to venue. If you have concerns, please contact the specific venue in your area to verify the policy details. We hope you enjoy the event with your friends and family! When in doubt, leave the camera securely locked in your vehicle.

 

Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form by any means for reasons other than personal use, is strictly prohibited without prior written permission. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.

Monster Jam shows are held rain or shine, but safety is always the determining factor. In the event of cancellation/postponement, updated information will be provided when a decision is made regarding altering the planned show.

You may contact Customer Service directly by mail at Customer Relations, 800 Feld Way Palmetto FL 34221, or by phone at (703) 448-4000. Please include a phone number for quicker contact.

Our concessions staff does sell Monster Jam Tire novelty ear protection and disposable ear plugs while supplies last at each event.

It’s possible, but not guaranteed. Some of our Monster Jam shows can use Pyrotechnics before, during and at the conclusion of our events.

Most Stadiums/Arenas do not allow re-entry without purchasing another event ticket. Once you are in, you are in for a great time at our events! Most families in between the Pit Party and main events can enjoy the concessions, introductions and other announcements made prior to the main event.

PIT PARTY

 

We are thrilled that you will be attending this private event!  The Pit Party provides each pass holder who also have tickets to the main event immediately following, the opportunity to visit the venue floor and meet some of the drivers and see some of the trucks up close. We ask that you arrive 15 minutes early or even on time as we may close entry earlier than the noted end time due to capacity restrictions and/or operational requests.  We may have other attractions there as well for your family to enjoy. Please contact your local venue or Feld Customer Relations for more details! We hope you enjoy the show!

You can get up close and personal with our Monster Jam Trucks and Drivers when you purchase a ticket to the Pit Party! For more information on which performances have a Pit Party, please visit https://www.monsterjam.com/en-AU/tickets, choose your city, and click “More Info” or reach out to your local venue directly.  NOTE: ALL FANS age 2 years and up MUST HAVE A MAIN EVENT TICKET for the show immediately following the Pit Party to enter.

Depending upon the venue, our Pit Party could be on the performance floor or a nearby location. Stadium/arena personnel can direct you on the day of the show.

Please contact your local arena or stadium’s Customer Relations team regarding their policies. Our shows follow their guidelines regarding items allowed into the complex. If they, by chance, direct you back to us, please review their policies online or ask them about the items in question.

As our Pit Party begins to wind down, fans of our events head into their seats and enjoy access to the venue amenities such as concessions, local sponsors, possibly viewing practice runs, driver and fan interviews and opening ceremonies.

COMPANY

You can visit Feld Entertainment’s Career Center to see if we have any job openings!

Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories, with 30 million people in attendance at its shows each year. Feld Entertainment’s productions have appeared in more than 80 countries on six continents and include Ringling Bros. and Barnum & Bailey®, Feld Motor Sports, Disney On Ice and Disney Live!