Frequently Asked Questions



How long is the event? arrow-down

Monster Jam productions average two hours, including a 15–20 minute halftime. Each Monster Jam event will always include Racing, 2 Wheel Skills and Freestyle.

What is the best way to dress for a Monster Jam event? arrow-down

We suggest you dress comfortably. Practical shoes are recommended to safely navigate the steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. Our events are a casual, family-oriented experience. Clothing which, by nature, exposes excessive portions of the body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.


INAPPROPRIATE ATTIRE: Attire that is not approved for a Monster Jam event and which may result in refusal of admittance or ejection from the event includes, but is not limited to, costumes worn by guests 14 years of age or older.

How do I become a Monster Jam Insider? arrow-down

Sign up to be a Monster Jam Insider by selecting “Sign Up” from the menu bar on You’ll be the first to know when tickets go on sale, receive special offers, and keep up on the latest Monster Jam news. You can opt out at any time. There is no cost to sign up.

Which personal items/types of bags are allowed into the arena or stadium? arrow-down

Our events follow the arena/stadium guidelines regarding items allowed into the complex. If there are questions, review the venue’s policies and/or FAQs on their website.

What are the policies for camera use? arrow-down

Still cameras are permitted at Feld Entertainment events, provided that they are non-professional cameras (lenses shorter than six inches) and the photos are intended for personal use only. No video cameras of any kind are allowed in the venue. Camera policies are different from venue to venue. If you have concerns, please contact the specific venue in your area to verify the policy details. When in doubt, leave the camera securely locked in your vehicle.


Unless otherwise indicated, all in-event content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form, by any means, for reasons other than personal use, is strictly prohibited without prior written permission. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.

What is the weather policy? arrow-down

Monster Jam events are held rain or shine, and safety is always the determining factor. In the event of cancellation/postponement, when a decision is made regarding altering the planned event, updated information will be provided on the venue’s website and on social media channels, such as Monster Jam on Facebook.

Who do I contact regarding a question or comment about Monster Jam? arrow-down

You may contact and email Customer Service online, by mail at Customer Relations, 800 Feld Way, Palmetto, FL 34221, or by phone at 1-800-844-3545.

Do you supply ear protection? arrow-down

Our concessions staff sells Monster Jam-branded novelty ear protection and disposable ear plugs while supplies last at each event. You may bring your own from home.

Will there be any use of Pyrotechnics during the events? arrow-down

It's possible, but not guaranteed. Some of our Monster Jam events can use Pyrotechnics before, during and at the conclusion of the event.

Can I leave the venue and come back in? arrow-down

Most stadiums/arenas do not allow re-entry without purchasing another event ticket. Please review the venue’s policies on their website. After the Pit Party and before the main event starts, don’t miss Monster Jam Trackside. Trackside sets the stage for the epic Monster Jam action ahead!



What can we expect in the Pit Party? arrow-down

You can see the massive trucks up close, meet your favorite drivers, get autographs, take pictures and enjoy many other family-friendly activities. This fun-filled experience provides the best opportunity to get up close to the Monster Jam teams and trucks. Plus, get an insider’s look at how these trucks are built to stand up to the competition. Please visit or Feld Customer Relations for more details. Fans must have a valid event ticket and pit pass to attend the Pit Party. NOTE: ALL FANS ages two (2) years and up MUST HAVE A MAIN EVENT TICKET for the event immediately following the Pit Party to enter the Pit Party.

Where is the Pit Party located? arrow-down

Depending upon the venue, our Pit Party could be on the competition floor or a nearby location. Venue personnel can direct you on the day of the show.


At arena and dome shows, the Pit Party is typically inside, on the dirt, while most outdoor stadiums reserve a designated spot in the parking lot close to the stadium. If it’s OUTSIDE, you can’t miss this one-of-a-kind pre-event activity zone!

When should I arrive for the Pit Party? arrow-down

We recommend you arrive and park no later than 30 minutes before the start time on your Pit Party Pass as you will need to make your way through the parking lots and venue security before entering. Stadium Events typically have the Pit Party in a designated parking lot next to the venue. Arena Events will have the Pit Party on the track.


Arriving close to the end of the Pit Party may lead to disappointment as lines get long and will be cut off so drivers and can prepare for the event.

What items can be brought into a Pit Party? arrow-down

Please contact your local arena’s or stadium's Customer Relations team regarding their policies. Our events follow the venue’s guidelines regarding items allowed into the complex.


If there are questions, review the venue FAQs on their website.

What can we do during the time between the Pit Party and the main event start time? arrow-down

As our Pit Party begins to wind down, head into the venue, grab your seats and enjoy our pre-event coverage. Monster Jam Trackside sets the stage for the epic action ahead! Festivities begin approximately one hour before the event start time and feature:

  • Competition preview
  • Driver interviews
  • Behind the scenes with the pit crew
  • JudgesZone overview
  • Opening Ceremonies
  • Giveaways
  • Truck introductions

VIP Experiences FAQ

What is the Early Access Pit Party Pass? arrow-down

Early Access Pit Party is a separate, ticketed experience that gets you into the Pit Party an hour before the standard Pit Party admission so you can beat the crowds and have more time to see the trucks and meet the drivers. The Early Access Pit Party Pass also allows you to stay through the entirety of the Pit Party. This experience is available only in select markets and quantities are limited. If available for your event, tickets can be purchased by visiting your event page. NOTE: ALL FANS ages two (2) years and up MUST HAVE A MAIN EVENT TICKET for the event immediately following the Pit Party to enter the Pit Party.

What is the Monster Jam Post-Event Driver Meet and Greet? arrow-down

The Monster Jam Post-Event Driver Meet and Greet is the most exclusive opportunity to meet and mingle with the drivers shortly after the event. Take photos, get autographs and hear competition takeaways from the drivers in a private event space. Included with your upsell ticket is an official Monster Jam Souvenir checkered flag, perfect for autographs. This experience is available only in select markets and quantities are limited. (Everyone in your party, age 2 and up, will each need tickets for this experience.) NOTE: ALL FANS ages two (2) years and up MUST HAVE A MAIN EVENT TICKET for the event immediately following the Pit Party to enter the Pit Party.


By participating, guests confirm that they do not have any COVID-19 symptoms or recent known exposure and agree to follow any applicable health and safety protocols. You can get tickets by visiting your event page.

Do I have an opportunity to meet the drivers? arrow-down

Fans have the opportunity to meet the drivers and see the trucks up close before the main event in our Pit Party, available in most markets. Pit Party tickets are required and can be purchased by visiting your event page. Fans also have an exclusive opportunity to meet and mingle with drivers in a private post-event experience during the Monster Jam Post-Event Driver Meet and Greet.



How can I purchase souvenirs other than at the events? arrow-down

You can visit our online Monster Jam Superstore to purchase event souvenirs and Monster Jam merchandise.

Who do I contact regarding a question or comment about Monster Jam merchandise? arrow-down

If you purchased Monster Jam merchandise at a live event or through the Monster Jam Superstore, please contact us at Feld Entertainment Consumer Products toll-free at (866) 295-2706 or email


If you purchased Monster Jam toys at retail (e.g. Amazon, Target, Walmart, etc.) please contact our toy partner, Spin Master, through their website at or 1 800 622 8339


What do I do if I have COVID or wellness-related questions? arrow-down

Guest health and safety remains a top priority for Monster Jam and our venue partners. Please monitor the “Venue Info” links on your event page for venue policies, including health and safety protocols, which are subject to change. You can also contact us directly with any questions or concerns.



Who is Feld Entertainment? arrow-down

Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories, with 30 million people in attendance at its shows each year. Feld Entertainment's properties have appeared in more than 65 countries on six continents and include Ringling Bros. and Barnum & Bailey®, Monster Jam, Monster Energy AMA Supercross, Disney On Ice, Sesame Street Live, and Jurassic World Live Tour.

How do I get a job with Monster Jam? arrow-down

You can visit Feld Entertainment's Career Center to see if we have any job openings!