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FREQUENTLY ASKED QUESTIONS

 

"WHAT ARE THE MONSTER JAM TRUCKS?"

Each Monster Jam truck is approximately 10.5 feet tall, 12 feet wide, 17 feet long and weighs 12,000 pounds.  A Monster Jam engine will generate 1,500 horsepower, thanks to a blower that forces air and fuel into the engine. It is powered by methanol fuel, consumed at the rates of three gallons a minute from a specially constructed safety cell. The truck utilizes a four-link racing suspension with four main bars that link the front and rear axles to the frame. It rides on clusters of nitrogen charged shocks that offer 30 inches of travel in the suspension. The BKT tires are 66 inches in diameter and 43 inches wide, inflated to 16-20 psi pressure and (with wheel) weigh 800 pounds each. The driver’s compartment is a steel safety structure, built from tubing and mounted to the truck frame. The truck bodies are custom-built and constructed of fiberglass. Each truck is transported in specially prepared trailers, which can include spare parts and as many as two trucks.

"HOW ARE POINTS SCORED?"

Points are awarded based on performance. The winner of the competition will receive top points with the remainder of the field getting fewer points than the truck that finished higher. Point values can vary with the competition.

"WHO GIVES THE POINTS AND PICKS A WINNER OF THE EVENT?"

Audience members who view the competition and assign a value to the performance. Each judge can score from 1 (lowest) to 10 (highest). Once scores are reported, the average score is given.

 “WHO ARE THE COMPETITORS OF MONSTER JAM SHOWS?

The path to Monster Jam comes from many different directions. New drivers are sought out and trained every year. Someday, it may be you!

"HOW IS THE TRACK MADE?"

To build a Monster Jam track, truckloads of dirt are brought to the facility and placed on the surface. The amount depends upon the size of the building or stadium. Crews work for days to construct a base, then build obstacles. All obstacles are carefully measured to ensure fairness while being able to provide the thrills to excite.

"WHAT IS THE PIT PARTY?"

Monster Jam is a huge day out for all the family kicking off with the world famous, Pit Party. Before the show, fans have the opportunity to meet the Monster Jam superstars, get their autographs and take pictures with the trucks. Tickets are limited, be sure to book yours before it's too late!

The Pit Party will be held outdoors around/near to the stadium from 1pm - 3:30pm prior to the main show. Be sure to arrive early to avoid disappointment - Due to large crowds, some autograph lines may close early as drivers will need to prepare for their races but  there are plenty of additional activities for all ages! Pit Party tickets are limited and available only with an event ticket. Final entry is at 3pm. Regret, no late comers.

"HOW CAN I PURCHASE TICKETS?"

Events are listed at https://www.MonsterJam.com/Tickets to find a show in your area and purchase tickets. Alternatively, head directly to Computicket.com - The official ticketing partner for Monster Jam South Africa.

"DO I NEED TO PURCHASE A TICKET FOR MY INFANT CHILD WHO WILL SIT ON MY LAP FOR THE ENTIRE SHOW?"

Parents are advised against bringing babies and kids under 3 years of age. We encourage parents to take note of the kind of event, in particular, that noise levels are very high. For safety reasons, no unaccompanied minors are permitted.

"DO YOU OFFER ANY SPECIAL TICKET PRICING FOR LARGE GROUPS?"

A 10% discount is offered on groups of 20 and more valid only for selected ticket prices based on full-priced tickets and Event + Pit Party tickets. Prices are subject to change without notice. Offer subject to availability. For group bookings ONLY, contact Jill Somers on 079 218 1658, sales@showtime.co.za.

"WHICH PERSONAL ITEMS/TYPES OF BAGS ARE ALLOWED INTO THE ARENA OR STADIUM?"

Bags are welcome into the stadiums however they will be searched upon entry. No prohibited items as per stadium regulations will be allowed in.

"ARE CAMERAS ALLOWED IN THE ARENA?"

Still cameras are permitted, provided that they are non-professional cameras and the photos are intended for personal use only. No video cameras of any kind are allowed in the arena. Digital camera policies are different from arena to arena, so if you have concerns, please contact the specific stadium/arena in your area to verify policy details. We hope you enjoy the entire event with your friends and family! When in doubt, leave the camera locked securely in your vehicle.

"HOW CAN I E-MAIL MY COMMENTS DIRECTLY TO THE PRODUCERS OF MONSTER JAM?"

Please email any comments to Showtime Management, the official promoter of Monster Jam South Africa - info@showtime.co.za

"WHO DO I CONTACT REGARDING A QUESTION OR COMMENT ABOUT MONSTER JAM?"

You may contact us directly by email at CustomerServiceEurope@feldinc.com.

"WHY ISN’T MY CITY ON YOUR PERFORMANCE SCHEDULE?"

We try our best to perform in as many cities as possible over the course of any given year, and we vary our tour routes from time to time. Unfortunately, changes in routing sometimes make it impossible to get to cities in which we have previously played. For the most up-to-date schedule information, use the "Purchase Tickets" search function. Please note that this site displays confirmed performance dates only -- new cities are being added to our show schedules on a regular basis.

"WHAT IS THE BEST WAY TO DRESS FOR A MONSTER JAM SHOW?"

Dress comfortably, practical shoes are recommended to safely navigate the steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. All of our shows offer a casual, family-oriented environment. Clothing which, by nature, exposes excessive portions of the skin or body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense.

"CAN WE SPEND TIME WITH THE DRIVERS/TRUCKS?"

You can get up close and personal with our Monster Jam trucks and drivers when you purchase a ticket to the Pit Party! For more information on which performances have a Pit Party, please visit https://www.MonsterJam.com/Tickets , choose your city and click "More Info" or reach out to your local venue directly.

"WHAT CAN WE EXPECT IN THE PIT PARTY?"

We are thrilled that you will be attending this private event!  The Pit Party provides each pass holder the opportunity to meet some of the drivers and see some of the trucks up close. Be sure to arrive early to avoid disappointment in case any drivers need to leave early due to restrictions and/or operational requests.  We will also have other attractions there as well for your family to enjoy. A combined event and Pit Party ticket must be purchased.

"WHERE IS THE PIT PARTY LOCATED?"

The Pit Party will take place near/around the stadium. Additional information will be provided closer to the show days.

"WHAT ITEMS CAN BE BROUGHT INTO A PIT PARTY?"

No food and beverages are not allowed into the stadiums, as well as any glass, chairs, umbrellas, weapons, illegal substances and additional items prohibited by the stadiums. Additional information can be found on the relative stadium website or contact Showtime Management, the local promoter directly - showtime.co.za

"WHAT CAN WE DO DURING THE TIME BETWEEN THE PIT PARTY AND SHOW TIME?"

As our Pit Party begins to wind down, fans of our events head into their seats and enjoy access to the venue amenities such as concessions, local sponsors, possibly viewing practice runs, driver and fan interviews and opening ceremonies.

"DO YOU SUPPLY EAR PROTECTION?"

Our concessions staff does sell Monster Jam Tire novelty ear protection and disposable ear plugs while supplies last at each event.

"WILL THERE BE ANY USE OF PYROTECHNICS DURING THE EVENT?"

Yes! Our Monster Jam shows may use Pyrotechnics before, during and at the conclusion of our events.

"CAN I LEAVE THE ARENA AND COME BACK IN?"

The stadiums do not allow re-entry. Once you are in, you are in for a great time at our events! Most families in between the Pit Party and main events can enjoy the concessions, introductions and other announcements made prior to the main event.

"HOW CAN I PURCHASE SOUVENIRS OTHER THAN AT THE PERFORMANCES?"

You can visit our online Monster Jam Superstore at https://www.monsterjamsuperstore.com to purchase show souvenirs and Monster Jam merchandise.

"WHO DO I CONTACT REGARDING A QUESTION OR COMMENT ABOUT MONSTER JAM MERCHANDISE?"

You may contact us directly at QA@feldinc.com

"WHO IS FELD ENTERTAINMENT?"

Feld Entertainment® is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Monster Jam®, Monster Energy Supercross, Disney On Ice, Disney Live!, Marvel Universe LIVE!, Sesame Street Live!, DreamWorks Trolls The Experience (coming Fall 2018) and Jurassic Live (coming Fall 2019). Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents. Visit feldentertainment.com for more information.

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