Frequently Asked Questions

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Guest Information

Where can I view the Event Guide? arrow-down

Click here to view the Monster Jam World Finals Venue Event Guide

Where can I view the full list of stadium policies? arrow-down

Click here to view the full list of stadium policies?

How do I contact Camping World Stadium if I have a question or issue during the event? arrow-down

Camping World Stadium guests can text 407-440-7447 with any issues or questions.

What is the weather policy? arrow-down

Monster Jam events, and Pit Parties are held rain or shine, but safety is always the determining factor. In the event of cancellation/postponement, updated information will be provided when a decision is made regarding altering the planned event. If rain is expected, we sell ponchos while supplies last.

At Camping World Stadium, if lightning is detected within 8 miles of the stadium, guests will be asked to seek shelter.

What is the best way to dress for a Monster Jam event? arrow-down

We suggest you dress comfortably. Practical shoes are recommended to safely navigate the steps at a venue. Proper attire, including shoes and shirts, must be worn at all times. All of our events offer a casual, family-oriented environment. Clothing which, by nature, exposes excessive portions of the skin or body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use discretion and common sense. INAPPROPRIATE ATTIRE - Attire that is not approved for a Monster Jam event and which may result in refusal of admittance or ejection from the event and Pit Party includes but is not limited to: * Costumes worn by guests 14 years of age or older * Tattoos with inappropriate language or messaging maybe asked to be covered

Do you supply ear protection? arrow-down

Fans are encouraged to bring their own ear protection with them to the event. You can also find disposable ear plugs and other forms of ear protection at our Monster Jam concession stands while supplies last.

Will there be any use of Pyrotechnics during the events? arrow-down

Yes, pyrotechnics will be used throughout Monster Jam World Finals XXI. Fans can expect pyrotechnics during introductions, end of competitions and encores.

How do I contact Monster Jam Customer Service? arrow-down

Fans can submit any comments, questions, or concerns by visiting www.feldentertainment.com/customer-service.

How can I purchase souvenirs other than at Monster Jam World Finals XXI? arrow-down

You can visit our online Monster Jam Superstore at https://www.monsterjamsuperstore.com/default.asp to purchase event souvenirs and Monster Jam merchandise.

Who do I contact regarding a question or comment about Monster Jam merchandise? arrow-down

You may contact us directly by phoning Feld Entertainment Consumer Products toll-free at (866) 295-2706 or email QA@feldinc.com.

Where can I view a map of the Stadium Parking Lots? arrow-down

Click here for a map of the stadium parking lots

What time do the parking lots open each day? arrow-down

Parking lots open at 10am each day.

What time to do the parking lots close after the event? arrow-down

Parking lots close 1 hour after the event ends.

Is tailgating allowed at the stadium? arrow-down

Yes, tailgating is allowed in all parking lots at Camping World Stadium, except lots 8-10.

Is overnight parking allowed at the stadium? arrow-down

There is no overnight parking allowed at the stadium. The only exception is RV Parking.

Where is ADA parking available? arrow-down

ADA parking is located in Lot 6. Parking map

What lot is RV parking available? arrow-down

RV Parking is located in lot 4. Parking map

I purchased RV Parking, when do the RV parking lots open? arrow-down

RV parking lots open at 8am each day.

Where is the free shuttle pick up/drop off location? arrow-down

Pick Up/Drop Off locations are throughout Downtown Orlando. Stadium Pick Up/Drop Off is located at the corner of Nashville Street & Church Street (Near Gate A – NE Corner of the Stadium). Click here to view the shuttle map

When does the free shuttle service start and end running from Downtown to Camping World Stadium? arrow-down

Free Shuttle Buses will run to and from stadium starting at 10am and run until 1 hour after the event.

Will there be bathrooms available in the parking lots? arrow-down

Yes, Porta Potties will be available in the parking lots.

Where is the ride share/taxi lot? arrow-down

The ride share/taxi lot is the Jones High School Admin Lot (No. 9 on the map)

Event Information

How many Champions will be crowned at Monster Jam World Finals XXI? arrow-down

There will be 4 Champions crowned at Monster Jam World Finals XXI:

  • 2-Wheel Skills (Saturday) – 8 competitors
  • Racing (Saturday) – 24 competitors
  • High Jump (Sunday) – 8 competitors
  • Freestyle (Sunday) – 24 competitors

Will there be encores? arrow-down

On Saturday, the encore will celebrate 30 years of Monster Jam. On Sunday, the encore will celebrate the 40th Anniversary of Grave Digger.

When and where is Monster Jam World Finals in 2023? arrow-down

The location of Monster Jam World Finals XXII in 2023 will be announced soon.

How can I participate in fan voting? arrow-down

Monster Jam fans have the unique opportunity to provide the scores for several competitions. At Monster Jam, YOU are the judge! Throughout the competition, you’ll be asked to be a part of our judging panel to determine the winner. It’s fun and simple!

  1. Take your smartphone or tablet and enter www.JudgesZone.com into your browser. Make sure your privacy setting is off.
  2. Next, enter the three-digit code for the show you are watching. Your hosts will provide that code to get you started.
  3. Once you’ve entered the code, you’ll see a screen that allows you to move the BKT tire up or down to register a score. You’ll see the score change as you move the tire up or down. Now, you’re ready.

You’ll only have 20 seconds to make your decision, so don’t wait to the last second. Simply select your score and hit the “Submit” button. Your score goes to the scoring central location and the average score will be displayed before the next competition. The Monster Jam truck with the highest average score wins the competition. There’s no other sport that puts the scoring into the hands of the fans like Monster Jam.

Will Monster Jam World Finals XXI be televised? When can I tune in? arrow-down

Yes, Monster Jam World Finals XXI is scheduled to air on CNBC at 12pm on August 27 and September 3. Times subject to change.

Tickets/Pit Party/Travel Packages

How do I purchase tickets to Monster Jam World Finals XXI? arrow-down

Tickets are available on Ticketmaster.com

If I purchase a 2-day ticket, will I get a ticket for each day? arrow-down

Fans purchasing a 2-day ticket will receive one ticket for entry into the stadium each day.

Can I purchase a 2-day ticket and transfer one day to a friend? arrow-down

You can transfer your 2-day ticket via mobile delivery; however, you will surrender both days as they are tied to one barcode and cannot be split.

Can I buy single day tickets to Monster Jam World Finals XXI? arrow-down

Yes, we offer single day tickets in select price levels. Click on the individual event day on Ticketmaster to purchase single day tickets.

Do I need to purchase a ticket for my infant child? arrow-down

Children ages 2 and up require a ticket for Monster Jam World Finals XXI.

Do I have to buy tickets to the Pit Party in addition to event tickets? arrow-down

Access to the biggest Pit Party of the year is included with your event ticket. Fans will scan their event ticket when entering the Pit Party. If a fan wishes to leave the pit party at any time, they will need to see a gate attendant to scan out as they leave. To reenter, fans will scan their tickets to enter the Pit Party.

Are travel packages available? arrow-down

Yes, we have partnered with Friendly Sky to offer Monster Jam fans travel packages that include tickets, hotel, experiences and more. Click here for details. If you have already purchased your tickets, Friendly Sky can help you book your hotel.

Who do I contact regarding questions about travel packages? arrow-down

If you have questions about travel packages, please contact Friendly Sky at MonsterJam@friendlysky.com.

What time will the competitions end each night? arrow-down

As a live event the length varies based on several factors and while we cannot predict the ending time it is generally similar to major sporting events.

Where can I find a schedule of events for the weekend? arrow-down

Visit monsterjam.com/world-finals for the latest information about Monster Jam World Finals XXI.

If tickets are included in my travel package, how do I get my tickets? arrow-down

Friendly Sky will be sending tickets to fans directly using mobile delivery through Ticketmaster.

If merchandise is included in my travel package, where do I pick up merchandise? arrow-down

Merchandise will be available for pick up at the Yellow VIP Experience tent located on the West Concourse between the Monster Jam Superstore and elevators. Please have your confirmation information available at the time of pick up.

If a track walk is included in my travel package, what time and where do I meet for the track walk? arrow-down

Track Walk will be on Saturday at 2pm. Upon Arrival to Monster Jam World Finals, check in at the Yellow VIP Experience tent located on the West Concourse between the Monster Jam Superstore and elevators. Please have your confirmation information available at the time of pick up.

If tickets to the Awards Show were included with my travel package, how to I access my tickets? arrow-down

If tickets to the Monster Jam Awards Show on Friday, May 20th, are included in your travel package, Friendly Sky will send the tickets directly to you.

If I have questions about my travel package, who do I contact? arrow-down

There will be representatives from Friendly Sky at Monster Jam World Finals XXI. For questions regarding travel packages, please contact Friendly Sky at MonsterJam@friendlysky.com.

Pit Party Questions

Do I need to purchase a pit pass to enter the Pit Party? arrow-down

No, entry into the Pit Party is included in the price of your event ticket. You will need a valid same day event ticket for entry.

What time does the Pit Party open and close each day? arrow-down

Monster Jam World Finals XXI Pit Party Times:

  • Saturday, May 21 – 11am-5:30pm
  • Sunday, May 22 – 11am-2:30pm

How do I enter the Pit Party? arrow-down

All fans are to enter the Pit Party though Gate A which is located on the NE corner of the stadium near Church Street & Rio Grande Avenue. See Pit Party Map for location.

What can I expect to see and do at the Pit Party? arrow-down

The Monster Jam World Finals Pit Party is the biggest Pit Party of the year where you can:

  • Meet the drivers & get autographs
  • See the massive trucks up close and unique truck displays
  • Take pictures
  • Watch driver interviews and other activities on the Main Stage
  • Watch a Monster Jam remote control competition (RC World Finals)
  • Watch the Freestyle Motocross competition
  • Experience the Champions Walk of past World Finals winners
  • And many other family-friendly activities!

Entry is included in the price of your event ticket! It’s an unforgettable part of the Monster Jam World Finals XXI experience.

Can I leave and re-enter the Pit Party? arrow-down

Yes, but you must have your ticket scanned out at Gate A and will go to through security upon re-entry.

Will there be food & beverage to purchase during the Pit Party? arrow-down

Yes, food and beverage options will be available for purchase in the Pit Party. Booths will be set up in the Pit Party as well as concession stands on the West Concourse.

Where is the ATM? arrow-down

The ATM is located near the tent across from the Monster Jam Superstore. There will be a sign marking the location. See Pit Party Map for location.

Where is the first aid tent located? arrow-down

The first aid tent is located near the Monster Jam Superstore. See Pit Party Map for location.

Where is the Lost & Found Located? arrow-down

Lost and Found items will be turned into the Guest Services booth near Gate A. Fans can call 407-440-5740 for more information.

Are there mobile phone charging stations? arrow-down

There are not mobile phone charging stations available at this venue.

Is there WiFi available in the Pit Party? arrow-down

Complimentary WiFi is made available for patrons at Camping World Stadium. Simply connect to CWSGuestWiFi. No password required. Agree to terms and conditions and click 'continue'.

Stadium Information

Can I buy tickets at the box office? arrow-down

Yes, in advance of Monster Jam World Finals XXI, tickets can be purchased at the Amway Center Monday-Friday 9am-6pm. The Camping World Stadium box office will be open on event days only.

Can I buy parking at Camping World Stadium in advance? arrow-down

Yes, fans have the opportunity to purchase parking in advance. Click here to purchase parking.

Is there RV parking at Camping World Stadium? arrow-down

Yes, 2-day or 3-day RV parking is available for purchase in advance. RV parking is located in Lot 4. Click here to purchase parking.

Will there be a free shuttle service available? arrow-down

Yes, a free shuttle service will be available for fans attending Monster Jam World Finals XXI from Downtown Orlando to Camping World Stadium. Shuttle information will be released at a later date.

What are the policies for camera use? arrow-down

Still cameras are permitted at Feld Entertainment events, provided that they are non-professional cameras (lenses shorter than six inches) and the photos are intended for personal use only. No video cameras of any kind are allowed in the venue. Camera policies are different from venue to venue. If you have concerns, please contact the specific venue in your area to verify the policy details. We hope you enjoy the event with your friends and family! When in doubt, leave the camera securely locked in your vehicle. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form by any means for reasons other than personal use, is strictly prohibited without prior written permission. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.

Where is the box office located? arrow-down

The box office is located at Gate A near Church Street and Rio Grand Avenue.

When will the box office be open? arrow-down

The box office will open at 10am on event days and close after intermission. Tickets can be purchased in advance of event days by visiting the Amway Center Box Office. Hours are Monday-Friday, 9am-6pm.

What is the bag policy? arrow-down

Our shows follow the guidelines enforced by the complex. Please contact your local arena or stadium’s Customer Relations department regarding their policies on items allowed into the event spaces. To provide a safer environment for the public and significantly expedite patron entry to Camping World Stadium, a ‘clear bag’ policy will be implemented at the below upcoming events. This policy limits the size and type of bags that may be brought into the stadium. We highly discourage patrons from bringing any type of bags and have outlined the types of permissible bags. Patrons may bring the following style and size bags inside the stadium:

  • Bag styles: clear plastic, vinyl or PVC and do not exceed 14″ x 14″ x 6”
  • One-gallon clear plastic freezer bag (Ziploc bag or similar).
  • Small clutch bags not exceeding 4.5" x 6.5" may be taken inside the stadium.

Exceptions include medically-necessary items and parent bags. All items are subject to security search guidelines. Prohibited items include, but are not limited to:

  • Bags larger than a clutch bag
  • Coolers
  • Briefcases
  • Backpacks
  • Fanny packs
  • Cinch bags
  • Luggage of any kind
  • Computer bags and camera bags or any bag larger than 4.5" x 6.5"

Will there be mobile lockers available at Camping World Stadium? arrow-down

Mobile Lockers will be available for $10 per locker and located near Church Street and Rio Grande Avenue.

What items are prohibited at Camping World Stadium? arrow-down

To ensure the safest environment possible, the City of Orlando and Camping World Stadium prohibit the following items from being brought through the gates of the stadium. Please check event specific guides for any additional prohibited items.

  • Air horns
  • Backpacks
  • Bottles
  • Cameras with detachable lenses and/or lenses 6-inches or longer
  • Cans
  • Carts
  • Coolers
  • Cycles
  • Drones
  • Fireworks
  • Hard containers
  • Illegal drugs
  • Laptops
  • Large bags
  • Laser pointers
  • Masks
  • Megaphones
  • Outside food & beverage
  • Pets (except service animals)
  • Poles longer than 12"
  • Seat cushions that have pockets, zippers, compartments, or covers are not permitted. Seat cushions that have rigid frames are not permitted. Soft, flexible seat cushions without pockets may be carried into the stadium.
  • Selfie-Sticks
  • Signs with indecent or derogatory comments/images, political statements, and commercial references
  • Signs larger than 11" x 17"
  • Skates
  • Skateboards
  • Unauthorized solicitation, handbills, giveaways, or sampling
  • Umbrellas
  • Video or audio recorders
  • Weapons of any kind

Can I leave the Stadium and come back in? arrow-down

Re-entry is only permitted during the Pit Party. Once the Pit Party is over, re-entry to the event is not permitted.

Is there a complimentary WiFi Network I can connect to? arrow-down

Significant upgrades have been made for WiFi coverage in the stadium. Complimentary WiFi is made available to our patrons attending events. Simply connect to CWSGuestWiFi. No password required. Agree to terms and conditions and click 'continue'.

Is there stroller parking in the stadium? arrow-down

Yes, strollers must be checked into guest services near section 148 (north box office).

VIP Experiences

Will there be VIP Experiences available for purchase? arrow-down

Yes, fans can choose from a variety of VIP experiences at Monster Jam World Finals for purchase. Click here to view VIP Experiences

Awards Show

What is the Monster Jam Awards Show? arrow-down

Don’t miss this exclusive opportunity to see your favorite drivers in a casual celebration where we honor the Series Champions and the best performances of the year. The Awards Show is a night to remember and a perfect way to kick off Monster Jam World Finals® weekend.

When and Where will the Monster Jam Awards Show be held? arrow-down

The event will be held at Hard Rock Live at Universal Studios on Friday, May 20. The event starts at 6:30pm

How do I purchase tickets to the Monster Jam Awards Show? arrow-down

Tickets for the Monster Jam Awards Show can be purchased at Ticketmater.com.

Health and Safety

What health and safety protocols will apply for Monster Jam World Finals XXI and the Monster Jam Awards Show? arrow-down

Health and safety protocols will be based on state and local requirements and the policies of Feld Motor Sports and the hosting venue, which are all subject to change. Please monitor the venue website for the most up-to-date information, including regarding face covering, vaccination/testing and other requirements, as the event days approach.

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